Frequently Asked Questions
Everything you need to know about your HenGear shopping experience.
How can I track my order?
Once your order is shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free of charge, while returns for refunds may incur a small restocking fee.
Do you offer international shipping?
Yes, HenGear ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Are your materials sustainably sourced?
HenGear is committed to ethical fashion. We prioritize organic cotton and recycled fabrics in our collections to minimize our environmental footprint.