Returns & Exchanges

At HenGear, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for easy returns and exchanges. All items must be in their original, unworn condition with tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided and secure it to your original packaging.

• 3.
  Ship the Items

  Drop off your package at any authorized carrier location or schedule a pickup to send your garments back to our warehouse.

• 4.
  Receive Your Refund

  After our team inspects your return for quality, your refund will be processed back to your original payment method within 5-7 business days.